Tools
At your fingertips, the Blue Lion Handbook provides Tools and Tips for following each step on the Preferred Path. All tested and proven by our students and clients over the years!
You can access the handbook electronically on your phone or other device. Or if you like hard copy, order the spiral bound handbook that lays flat for self-study and reflection as you prepare for challenging conversations.
Training
Blue Lion Conflict Solutions provides education and skills training to support collaborative resolution of issues in business, family, and other settings. All courses are available in e-learning/webinar and classroom versions, including train-the-trainer options for enterprise-wide roll out. For information on customizing these courses for all employees, managers, and specialists, as we have done successfully for companies such as Coca-Cola Enterprises, Shell North America, Delta Air Lines, and others, contact us to speak with a member of our training team.
- Blue Lion MAP Training (aka Complaint Handling 101)
- Blue Lion Negotiation Skills Professional Certificate Training
- Blue Lion Mediation Skills Professional Certificate Training
- Blue Lion Dispute Systems Design Training
Support
Coaching and Consultation
To complement a full range of skills <courses> Blue Lion offers coaching for leaders who want to strengthen their negotiation and mediation skills. Dr. Karl Slaikeu and others are available for telephone/virtual sessions that include video feedback on simulations and coaching on applications to current challenges.
Convening for Mediation
Do you need help finding a Facilitator or a Mediator? Are you afraid that the “other side” may reject the idea?
If so, contact us for confidential assistance in convening parties for informal facilitation (by a trained volunteer) or formal mediation (by a trained professional).
Contact us to request a Blue Lion Blueprint Checklist and schedule a no charge telephone consultation.
Systems Integration
What difference might it make if the Blue Lion Preferred Path were integrated into every aspect of your organization’s life, including employee and customer and interdepartmental relationships?
The experience of others suggests you might find:
- Less stress!
- Savings in time and money as you resolve issues early and collaboratively (instead of allowing them to fester and grow into more expensive problems later).
- Little or no litigation.
Building on decades of experience in designing and implementing comprehensive dispute resolution systems in business, governmental, and non-profit settings, Blue Lion Conflict Solutions offers a low cost, streamlined process for integrating the Preferred Path into any organization, large or small.
Contact us to request a Blue Lion Blueprint Checklist and schedule a no charge telephone consultation.